Privacy policy

Lextensio LTD (“we”, “us”, “company” or “our”) is an international consulting company dedicated to maintaining the privacy and security of our customers, clients, and users. This Privacy Policy describes how we collect, use, share, and protect your personal information, and the rights and choices available to you regarding your information.

1. Information We Collect

1.1. Information you provide to us
We receive personal information from you when you use our services, create an account, make purchases, sign up for a newsletter, contact support, or otherwise interact with us.
This information may include:
• Contact information: your name, email address, mailing address, and phone number.
• Account information: your username, password, and other identifiers or credentials.
• Payment information: if you make a purchase, we may collect your payment card information (number, expiration date, CVV code), billing address, and other financial information.
• Communication: if you contact us via a contact form, email, or social media, we may store your correspondence and the information you provide.
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1.2. Information we collect automatically
When you use our services, we may automatically collect certain information about your device and your use of our services, including:
• Usage Information:
Data about your activity on the site, including pages viewed, time spent, clicks, and interactions.
• Log Data: IP address, access time, browser type, operating system type, the device you are visiting the site from, and other technical parameters.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your user experience, to provide, improve, protect, and promote our services.
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1.3. Information we collect from third parties
1.3.1. We may collect information about you from third parties and various external sources, including:
• Social Media Platforms:
If you interact with our content on social media or use features that allow you to connect to our services through such platforms (e.g. Facebook, LinkedIn, Instagram), we may receive information from them in accordance with their privacy policies. This may include your name, phone number, postal or email address, social media identifiers, device and mobile advertising identifiers, content that you publish or make available online, such as your posts or posts on social media, your contact list, and any other data that you have allowed to be made available.
• Partners and Service Providers:
We may receive additional information about you from our business partners, such as marketing agencies, payment service providers, or analytics platforms. This may include your personal data, preferences, behavioral data, purchase history or other information that helps us better understand your needs.
• Public and open sources:
In some cases, we may obtain information from official registers, databases or open sources, such as public profiles and professional registrations that may be available online.
1.3.2. This data may also include professional and educational information about your profession and professional activities, such as existing professional licenses, employers, business contact information or information about your education, such as your degrees, fields of study, educational institutions, languages, professional memberships, qualifications and certificates.
1.3.3. The data collected may be used to improve our services, personalize content, ensure compliance with legal requirements and increase security. All personal data obtained is processed in accordance with applicable data protection legislation and the terms of this Privacy Policy.
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2. How We Use Your Information

2.1. To Provide and Improve Our Services
We use your personal information to provide our services, which includes operating, maintaining, and improving our services, developing new services, and fulfilling your requests for information or services.
2.2. Communication
We use your contact information to communicate with you, including responding to your inquiries, sending you service-related announcements, and seeking your feedback on our services.
2.3. Marketing and Promotions
With your consent, we may use your information to send you marketing communications and promotional offers, or to otherwise contact you about products or information we think may interest you.
2.4. Research and Analysis
We may use your information for research and analytical purposes, to evaluate the use of our services, to understand user behavior and trends, to carry out targeted promotional activities, and to improve our understanding of customer needs and interests.
2.5. Security
We use your information to maintain the integrity and security of our services and infrastructure. This may involve identifying, investigating, and preventing activities that violate our policies or the law.
2.6. Legal Obligations
We may use your information to comply with our legal obligations, such as financial reporting requirements, or to respond to a legal process such as a search warrant, subpoena, or court order.
2.7. Aggregate Data
We may aggregate or de-identify the information you provide and use it for any lawful purpose, including for analytical and research purposes.The use of your personal information as described above may depend on the specific services we provide to you and the jurisdiction in which you are located. Your information will not be used for any purposes other than those described in this privacy policy without your explicit consent.
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3. Sharing your information

3.1. Within the Company
To provide and manage our services, your personal information may be shared within the company, including with our employees, subsidiaries, and affiliates, all of whom are required to safeguard your information and use it only in accordance with this Privacy Policy.
3.2. Third-Party Service Providers
We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.3. Legal Obligations and Security
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, protect the personal safety of users of the services or the public, or protect against legal liability.
3.4. Business Transfers
We do not sell your personal information to third parties. However, in connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the event of our termination or bankruptcy, we may transfer your information to the new owner or a third party involved in the transaction as part of that transaction.
3.5. Consent
In some instances, we may share your information with third parties with your explicit consent.We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
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4. Cookies and Similar Technologies

4.1 We and our third-party partners use cookies and similar technologies on our website to improve user experience, for performance analytics, and for advertising. For more details, please refer to our Cookie Policy.

‍5. Your Choices and Rights
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5.1. Right of Access
You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to this personal data.
5.2. Right to Rectification
You have the right to have inaccurate personal data about you rectified, or completed if it is incomplete.
5.3. Right to Erasure ("Right to be Forgotten")
Under certain circumstances, you have the right to have your personal data erased. These might include situations where the data is no longer necessary for the purposes for which it was collected or processed, or our basis for processing the data is withdrawn.
5.4. Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data, which means you can limit the ways in which we use your data.
5.5. Right to Data Portability
You have the right to receive personal data you've provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
5.6. Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including an objection to direct marketing.
5.7. Rights Related to Automated Decision-Making and Profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects on you, unless such profiling is necessary for entering into, or the performance of, a contract between us and you.
5.8. Right to Withdraw Consent
If you've given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful).Please note that these rights may be limited under local law. We will endeavor to respond to your request within a reasonable timeframe but might request specific information from you to confirm your identity.To exercise any of these rights, please contact us at contact@lextensio.com.
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6. Data security
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6.1. Data Protection Measures
We implement appropriate technical and organizational measures to ensure a level of security suitable to the risk involved in processing your personal data. These measures are designed to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
6.2. Encryption and Secure Protocols
We use industry-standard encryption protocols and secure communication channels to transmit and store your personal data. Encryption helps protect your information during transmission over the internet and ensures that even if intercepted, the data remains unreadable to unauthorized parties.
6.3. Access control
Access to your personal data is restricted to employees, contractors, and authorized third-party service providers who need to know that information to provide services to us or on our behalf. These individuals and entities are bound by confidentiality obligations and may be subject to disciplinary actions or termination if they fail to meet these obligations.
6.4. Employee Training
We regularly conduct training for our employees to raise awareness about data privacy and security best practices. Employees are educated on the importance of safeguarding personal data and are required to adhere to our data protection policies and procedures.
6.5. Incident Response Plan
In the event of a data breach or security incident, we have established an incident response plan to promptly assess and mitigate the impact. If required by applicable law, we will also notify affected individuals and relevant authorities about the incident.
6.6. Retention and Disposal
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with our data retention policies. Once the retention period expires, we securely dispose of or anonymize the data to prevent unauthorized access or use.
6.7. No Absolute Security
While we implement various security measures to protect your personal data, it is important to note that no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of your information; however, we strive to employ best practices to safeguard your data.

7. International Data Transfers

7.1. Transfers
7.1.1. Як міжнародна консалтингова компанія, ми працюємо по всьому світу. У результаті ваша особиста інформація може бути передана та оброблена в країнах, резидентом якої ви не є. Ці країни можуть мати закони про захист даних, відмінні від законів вашої держави.
7.1.2. If you believe that our privacy policy does not comply with the laws of your jurisdiction or have any comments, please contact us. However, the final decision regarding your use of our website remains yours.
7.2. Safeguards
7.2.1. We take appropriate measures to ensure the processing, protection and transfer of personal data in accordance with applicable law.
7.2.2. As a company, we comply with the Data Protection Act 2018 (DPA 2018) and the UK GDPR (UK GDPR), ensuring an adequate level of protection for personal data in accordance with UK law. We adhere to set rules known as the “data protection principles”, except where statutory exemptions apply. Further information on these exemptions can be found in the guide on the Information Commissioner’s Office (ICO) website.
7.2.3. In addition, we follow the general rules of the General Data Protection Regulation (Regulation (EU) 2016/679, GDPR), which governs the processing of personal data of individuals located in the European Economic Area (EEA). This means that we apply high standards of security, lawfulness and transparency when collecting, processing and storing our users' personal data.
7.3. Additional information
7.3.1. We use physical, electronic and administrative measures to protect and ensure the security of the information we collect. This includes the use of modern encryption technologies, access controls and other appropriate methods to prevent unauthorized access, loss or disclosure of data.
7.3.2. Please pay attention:
• You provide personal data at your own risk, as no transmission of information can be 100% secure.
• The website may contain links to platforms and other sites that the company does not control. We are not responsible for the way your personal data is stored, processed or used on such resources. We recommend that you read the privacy policy of each third-party website to which you access through our site to understand how they process your personal information.
• If you detect suspicious activity, believe that your privacy has been violated, or would like to receive additional information regarding the protection of personal data, please contact us immediately at contact@lextensio.com.

‍8. Changes to this Privacy Policy

8.1. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time due to changes in our data processing methods, changes in legislation, or for any other reason we deem relevant. Any changes to our Privacy Policy will be posted on this page, so we encourage you to periodically review this page to stay informed of the latest information on our privacy practices.
8.2. Notification of Changes
If we make any significant changes to this Privacy Policy that materially alter our privacy practices, we may also notify you by other means, such as by sending an email or posting a notice on our corporate website and/or social media pages, prior to the changes taking effect.
8.3. Effective Date
The date of this Privacy Policy indicates when it was last updated. Any changes will be effective when we post the revised Privacy Policy on our services. Your use of our services after these changes constitute your acceptance of the revised Privacy Policy.
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9. Contact us

9.1. If you have any questions, concerns or requests regarding this Privacy Policy, please contact us at contact@lextensio.com.