Lextensio LTD ("we," "us," or "our") is an international consulting company dedicated to maintaining the privacy and security of our customers, clients, and users. This Privacy Policy describes how we collect, use, share, and protect your personal information, and the rights and choices available to you regarding your information.
1. Information we collect
1.1. Information you provide to us
This includes personal information you provide when you use our services, create an account, make a purchase, sign up for our newsletter, request customer support, or communicate with us. This information may include:Contact Information: Such as your name, email address, mailing address, and phone number.Account Information: Such as your username, password, and other identifiers or credentials used to access our services.Payment Information: If you make a purchase, we may collect your payment information, including your credit or debit card number, card expiration date, CVV code, and billing address.Communications: If you contact us directly or participate in our surveys, we may receive additional information about you. number, card expiration date, CVV code, and billing address.
Communication: If you contact us directly or participate in our surveys, we may receive additional information about you.
1.2. Information we collect automatically
When you use our services, we may automatically collect certain information about your device and your use of our services, including
Usage Information: We collect information about your interaction with our services, such as the pages or other content you view and the dates and times of your visits.
Log Data: We automatically collect log data when you use our services. This may include your IP address, access times, hardware and software information, device information, device event information, and web browser information.
Cookies and other tracking technologies: We may use cookies and other tracking technologies to provide, improve, protect and promote our services.
1.3. Information we collect from third parties
We may collect information about you from third parties, such as social media platforms that share information about how you interact with our social media content, and any information gathered through these third-party sites is governed by their privacy policies. The personal information we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use. The personal information we collect can include the following:
- Unique Identifiers, such as name, telephone number, postal or e-mail address, social media identifiers, and device and mobile advertising identifiers.
- Professional and Educational Information about your occupation and professional activities, such as professional licenses held, employers, business contact information, or information about your education, such as your degrees, fields of study, institutions attended, languages, professional memberships, qualifications, and certifications.
- User Content you post or make available online, such as your social media posts or publications.
2. How We Use Your Information
2.1. To Provide and Improve Our Services
We use your personal information to provide our services, which includes operating, maintaining, and improving our services, developing new services, and fulfilling your requests for information or services.
2.2. Communication
We use your contact information to communicate with you, including responding to your inquiries, sending you service-related announcements, and seeking your feedback on our services.
2.3. Marketing and Promotions
With your consent, we may use your information to send you marketing communications and promotional offers, or to otherwise contact you about products or information we think may interest you.
2.4. Research and Analysis
We may use your information for research and analytical purposes, to evaluate the use of our services, to understand user behavior and trends, to carry out targeted promotional activities, and to improve our understanding of customer needs and interests.
2.5. Security.
We use your information to maintain the integrity and security of our services and infrastructure. This may involve identifying, investigating, and preventing activities that violate our policies or the law.
2.6. Legal Obligations
We may use your information to comply with our legal obligations, such as financial reporting requirements, or to respond to a legal process such as a search warrant, subpoena, or court order.
2.7. Aggregate Data
We may aggregate or de-identify the information you provide and use it for any lawful purpose, including for analytical and research purposes.The use of your personal information as described above may depend on the specific services we provide to you and the jurisdiction in which you are located. Your information will not be used for any purposes other than those described in this privacy policy without your explicit consent.
3. Sharing your information
3.1. Within the Company
To provide and manage our services, your personal information may be shared within the company, including with our employees, subsidiaries, and affiliates, all of whom are required to safeguard your information and use it only in accordance with this Privacy Policy.
3.2. Third-Party Service Providers
We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are granted access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.3. Legal Obligations and Security
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, protect the personal safety of users of the services or the public, or protect against legal liability.
3.4. Business Transfers
In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the event that we go out of business or enter bankruptcy, we may transfer your information to the new owner or third party involved in the transaction as part of that transaction.
3.5. Consent
In some instances, we may share your information with third parties with your explicit consent.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
4. Cookies and Similar Technologies
4.1 We and our third-party partners use cookies and similar technologies on our website to improve user experience, for performance analytics, and for advertising. For more details, please refer to our Cookie Policy.
5. Your Choices and Rights
5.1. Right of Access
You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to this personal data.
5.2. Right to Rectification
You have the right to have inaccurate personal data about you rectified, or completed if it is incomplete.
5.3. Right to Erasure ("Right to be Forgotten")
Under certain circumstances, you have the right to have your personal data erased. These might include situations where the data is no longer necessary for the purposes for which it was collected or processed, or our basis for processing the data is withdrawn.
5.4. Right to Restriction of Processing
You have the right to request the restriction of processing of your personal data, which means you can limit the ways in which we use your data.
5.5. Right to Data Portability
You have the right to receive personal data you've provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
5.6. Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including an objection to direct marketing.
5.7. Rights Related to Automated Decision-Making and Profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects on you, unless such profiling is necessary for entering into, or the performance of, a contract between us and you.
5.8. Right to Withdraw Consent
If you've given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful).Please note that these rights may be limited under local law. We will endeavor to respond to your request within a reasonable timeframe but might request specific information from you to confirm your identity.To exercise any of these rights, please contact us at contact@lextensio.com.
6. Data security
6.1. Data Protection Measures
We implement appropriate technical and organizational measures to ensure a level of security suitable to the risk involved in processing your personal data. These measures are designed to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
6.2. Encryption and Secure Protocols
We use industry-standard encryption protocols and secure communication channels to transmit and store your personal data. Encryption helps protect your information during transmission over the internet and ensures that even if intercepted, the data remains unreadable to unauthorized parties.
6.3. Access control
Access to your personal data is restricted to employees, contractors, and authorized third-party service providers who need to know that information to provide services to us or on our behalf. These individuals and entities are bound by confidentiality obligations and may be subject to disciplinary actions or termination if they fail to meet these obligations.
6.4. Employee Training
We regularly conduct training for our employees to raise awareness about data privacy and security best practices. Employees are educated on the importance of safeguarding personal data and are required to adhere to our data protection policies and procedures.
6.5. Incident Response Plan
In the event of a data breach or security incident, we have established an incident response plan to promptly assess and mitigate the impact. If required by applicable law, we will also notify affected individuals and relevant authorities about the incident.
6.6. Retention and Disposal
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with our data retention policies. Once the retention period expires, we securely dispose of or anonymize the data to prevent unauthorized access or use.
6.7. No Absolute Security
While we implement various security measures to protect your personal data, it is important to note that no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of your information; however, we strive to employ best practices to safeguard your data.
7. 7. International Data Transfers
7.1. Transfers
As an international consulting company, we operate globally. As a result, your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
7.2. . Safeguards
We take appropriate steps to ensure that personal data is processed, secured, and transferred according to applicable law. Where we transfer your personal data outside of Your Country or the European Economic Area (EEA), it will only be transferred to countries that have been identified as providing adequate protection for EEA data, or to a third party where approved transfer mechanisms are in place to protect your personal data, for instance by entering into the European Commission's Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties).
7.3. Further Information
For further information about our data transfer safeguards or to request a copy of the Standard Contractual Clauses, please contact us at contact@lextensio.com.
8. Changes to this Privacy Policy
8.1. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time in response to changes in our data practices, updates in legislation, or for any other reason we deem necessary. Any changes to our Privacy Policy will be posted on this page, so we encourage you to periodically review this page for the latest information on our privacy practices.
8.2. Notification of Changes
If we make any significant changes to this Privacy Policy that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect.
8.3. Effective Date
The date at the end of this Privacy Policy indicates when it was last updated. Any changes will become effective when we post the revised Privacy Policy on our services. Your use of our services following these changes means that you accept the revised Privacy Policy.
9. Contact us
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at contact@lextensio.com.
